FAQs

1. How can I access my Member Benefits?

Once you upgrade from a free to a paid membership, you’ll receive some emails with all the details to receive your merch, and join the exclusive Facebook group. All upcoming news and events will be added there as well so you can simply log in at any time and check out what’s new for our members!

You’ll automatically be signed up to receive our Member Newsletter where we’ll share all upcoming events, new community partner discount offers, and Town Hall Q&As with our editorial team each month.

2. Will I have to renew my membership?

Nope! Your membership will automatically be renewed so you won’t have to worry. We’ll send you a reminder email when you are nearing your renewal to let you know though.

3. How do I cancel my membership?

Coming Soon: A guide will come here on how to cancel the membership from our new platform.

Until then, If you’re having trouble, please email us at [email protected]. Please note that while you can cancel your annual membership and stop receiving communications, we cannot refund annual memberships once paid.

4. Can I make a one-time contribution instead of becoming a member?

We are updating our tech stack to accommodate better options for our readers. We will soon launch an option where you can make a one-time contribution.

5. Have more questions?

Email us at [email protected] or text or call 778-400-6023.

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